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GBTA LADDERS WORKGROUP

Team Phillip and Anja, aka 'Team ROP'

Team: Text
Business Meeting

WHAT IS GBTA LADDERS?

Mentor Program for Success

GBTA Ladders is a unique team mentor program that affords members an opportunity to not only expand their professional development within the travel and meetings industry, but to also gain true lifelong colleagues & friends.


GBTA Ladders Program Mentors are highly accomplished executives with proven success in the travel business from both buyer and supplier organizations. These passionate industry leaders volunteer their time to guide talented members of the corporate travel community by helping them build connections, knowledge, and skills – helping shape the future of the business travel industry.  Each year GBTA Ladders looks for the best and the brightest around the travel industry to join our ever growing family of GBTA Ladders Mentees. We strive to select professionals with the highest merits and qualifications; such as individuals in fast-track executive management or similar management programs within their companies.

GBTA Ladders is a group of managed travel’s emerging industry leaders joining together for the dual purpose of:

  • Mentorship, education and collaboration

  • Leveraging our collective talents to help shape the next generation and the evolution of the industry

Team: About

CONNECTING THE FUTURE OF TRAVEL

The aim of our workgroup...

For the 2021 GBTA Ladders program, workgroups were given the topic of 'Connecting the future of travel.'

Our initial group hypothesis was to put the ROI of travel to the test, but what we developed was more powerful and impactful. A metric that, if ignored, could have profound long-term impact not only to the travel industry, but to overall results of companies and people’s wellbeing… that metric is: Return On People (ROP).

So, rather than asking “what is the value of travel?”, the better question decision makers should really be asking is: “what is the value of the human connection?”. Then, and only then, will they get a better answer: The Company’s ROP!

In April 2021, we presented this idea to a group of senior industry leaders who  scored the team the highest score, and shortlisted us as part of the final 4.

Then, in May, we presented to the GBTA Ladders community, with our built out website and calculators, who voted us the top team, awarding us with the honor of representing Ladders and presenting at the 2021 GBTA Convention in Orlando.

Team: Text
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DAVID TOLEDO

Ladders Mentee

Business Development Manager @ Synergy Global Housing

  • Serviced Accommodations Guru

  • Relocation and Business Travel Consultant 

  • People Nerd

  • Sales Strategist

  • Nomad

Based in San Francisco, CA

DIEGO PANELLA

Ladders Mentee

​Director of Business Development @ Amex GBT

  • Stay positive, work hard, and make it happen

  • Simplicity is genius

  • Eternally curious

  • Natural relationship builder

  • Avid traveler and lover of cultures

Based in Miami, FL

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LYNDSEY POMELLA

Ladders Mentee

Director Account Management @ CTM

  • Global progressive leader

  • Communicator

  • Relationship and coalition builder

  • Critical thinker

  • Detail orientated

Based in Boston, MA

MARK HAINES

Ladders Mentee

Partner @ Whistle and Flute Consulting

  • Corporate travel industry guru

  • Virtual work optimizer and team builder

  • Results driven agile strategist

  • Data geek

  • Explorer

Based in Houston, TX

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NANCY PADILLA

Ladders Mentee

​Account Service Manager @ American Airlines

  • Relationship builder

  • Adaptable

  • Motivator

  • Resilient

  • Coach and mentor

Based in New York, NY

SARAH MAYMAN

Ladders Mentee

Enterprise Sales Director, Snappy

  • Seasoned tech, media, and startup aficionado

  • Innate relationship builder

  • Researcher

  • Results driven

  • Experience seeker

Based in New York, NY

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Team: Team Members

MEET THE TEAM MENTORS

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LINDSAY STRAUB

Alumni Advisor

Associate Publisher, The BTN Group

  • Strategic and effective communicator

  • Eternal optimist

  • Goal orientated, results driven

  • Attitude over experience, always

  • Dancing through it all

Based in New York, NY

PHILLIP PEÑA

Group Mentor

Director Global Corporate Sales, Mandarin Oriental
GBTA Board of Directors (2020-2022)

  • Dedicated and committed mentor

  • Optimist

  • Results driven

  • Collaborator

  • Industry expert and thought leader

Based in New York, NY

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ANJA TURNER-SCHULZ

Group Mentor

VP Global Marketing and Events @ BCD Travel

  • Social beast

  • Have fun but get the job done

  • Complicated questions, simple answers

  • There's always time and money for good ideas

  • Love speed

Based in Frankfurt, Germany

Team: Team Members

Views and opinions within this website are that of the individuals listed above, and not that of their employees.

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